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Privacy Policy

Privacy Policy

This privacy policy describes how calspasnorthcharleston of 1462 East Ninth Street Pomona, California 91766 in the United States-based affiliates and subsidiaries (collectively, "calspasnorthcharleston") may handle and use personally identifiable information ("PII") you submit directly or indirectly to calspasnorthcharleston, whether through your use of any calspasnorthcharleston website (each, a "calspasnorthcharleston Website"), your offline submission of PII to calspasnorthcharleston, your submission of PII to one or more third parties for transmission of the same to calspasnorthcharleston, your direct messages through social media to calspasnorthcharleston, or otherwise. calspasnorthcharleston encourages its users to visit our website and read our Privacy Policy from time to time as we revise and make changes without notice and at our sole discretion.

The purpose of this privacy policy is to help you make an informed decision about whether to use or continue using any calspasnorthcharleston Website, whether to submit PII to calspasnorthcharleston, and to exercise your choices with respect to your PII. If you do not agree to any of the terms of this privacy policy, please do not use any calspasnorthcharleston Website or otherwise submit your PII to calspasnorthcharleston.

You can browse parts of each calspasnorthcharleston Website without telling calspasnorthcharleston who you are. If you choose to provide calspasnorthcharleston with PII, you consent to the storage and use of that information pursuant to this privacy policy.

What Information calspasnorthcharleston May Collect

calspasnorthcharleston may collect any of the following information regarding you:

  • Personal Information

    calspasnorthcharleston may collect personal information that can be used to identify you (i.e., PII). As used herein, PII may include, without limitation, your name, email address, mailing address, telephone number, and any other information that could be used to identify you, your ordering history with calspasnorthcharleston' products or services, and your shopping preferences.

  • Non-Personal Information

    When you visit a calspasnorthcharleston Website, calspasnorthcharleston may collect non-personal information such as your browser type, the identity of your internet service provider, your computer's operating system, the URL of the previous website you visited, and the IP address of the computer you are using. While none of this information standing alone can be easily used to identify you, it may be combined with PII you provide to calspasnorthcharleston.

  • Cookies

    When you visit a calspasnorthcharleston Website, calspasnorthcharleston may send a small text file to your computer called a "cookie" that identifies your browser to calspasnorthcharleston' server. Many web browsers automatically accept cookies, but as part of the functionality within your browser you usually can choose to decline to accept cookies if you prefer. Any cookie sent to your computer by calspasnorthcharleston in connection with your use of a calspasnorthcharleston Website does not give calspasnorthcharleston access to your computer or to any PII. If you disable your browser's ability to collect cookies from calspasnorthcharleston, certain portions of each calspasnorthcharleston Website may not work properly during your visit to that website.

What calspasnorthcharleston May Do With Information It Collects

How calspasnorthcharleston may use your PPI:

calspasnorthcharleston May Use The PII You Provide For Any Of The Following Reasons:

  • To contact and communicate with you regarding your use of a calspasnorthcharleston Website

  • To respond to your questions

  • To process a request you may make for information or materials

  • To provide you with promotional information respecting products manufactured and/or distributed by or services offered by calspasnorthcharleston, its affiliates, and/or its partners

  • To assist you with products you have acquired through calspasnorthcharleston and/or to provide you with warranty services respecting such products

  • To contact you for market research purposes, including, without limitation, the potential customization of a calspasnorthcharleston Website according to your interests

  • To improve a calspasnorthcharleston Website, to improve calspasnorthcharleston' products and services, and to provide the products, services, and customer support you may want

  • For internal record keeping

  • To contact you for market research purposes, including, without limitation, the potential customization of a calspasnorthcharleston Website according to your interests

  • To compile statistical records and other aggregate data about usage of a calspasnorthcharleston Website in a way that does not personally identify you but that allows calspasnorthcharleston to more effectively facilitate the promotion of its products and services to appropriate target audiences. calspasnorthcharleston may hire third parties to help it collect and analyze such statistical data, and calspasnorthcharleston may share such data with third parties for this purpose.

How calspasnorthcharleston May Use Non-Personal Information And Cookies

calspasnorthcharleston may compile data regarding your usage of a calspasnorthcharleston Website and may analyze traffic log cookies to identify which calspasnorthcharleston Website pages you have visited. Such data may help calspasnorthcharleston provide you with a better calspasnorthcharleston Website by enabling calspasnorthcharleston to monitor which pages you find useful and which you do not.

Children

calspasnorthcharleston does not knowingly request, collect, or maintain PII from anyone under the age of thirteen (13) years old without verified parental consent. calspasnorthcharleston' intention is to refrain from collecting PII from anyone under the age of eighteen (18) years old, whether through a calspasnorthcharleston Website or otherwise. If calspasnorthcharleston learns of calspasnorthcharleston' collection of PII from anyone under the age of thirteen (13) years old without verified parental consent, calspasnorthcharleston will remove this information from the database in which calspasnorthcharleston stores it.

Security

calspasnorthcharleston treats collected PII as an asset that must be protected and utilizes security protocols and tools to safeguard and prevent PII in calspasnorthcharleston' control from unauthorized access and disclosure. However, third parties may nonetheless unlawfully intercept or access transmissions or private communications concerning PII maintained by calspasnorthcharleston. Although calspasnorthcharleston works hard to protect the privacy of all PII over which calspasnorthcharleston has control, calspasnorthcharleston does not promise, warrant, or guarantee, and thus you should not expect, that any PII you submit to calspasnorthcharleston will always remain private. Your submission, whether direct or indirect, of PII to calspasnorthcharleston is therefore done at your own risk.


Disclosures To Third Parties

Disclosures To Afflliates, Partners, And Service Providers.

calspasnorthcharleston may disclose your PII to (a) any calspasnorthcharleston affiliate, (b) any calspasnorthcharleston subsidiary, (c) any third-party authorized dealer of products manufactured and/or distributed by calspasnorthcharleston or by any calspasnorthcharleston affiliate or subsidiary; and (d) any third-party entity allowed to act as an authorized warranty service center for products manufactured and/or distributed by calspasnorthcharleston or by any calspasnorthcharleston affiliate or subsidiary. Any of these entities may use the PII you provide to calspasnorthcharleston to contact you regarding products and/or services you acquired from calspasnorthcharleston or to discuss products and/or services calspasnorthcharleston or any calspasnorthcharleston affiliate or subsidiary may have to offer you or in which you may be interested. calspasnorthcharleston may also disclose your PII to any service provider that assists calspasnorthcharleston in operating any calspasnorthcharleston Website and in conducting calspasnorthcharleston' business.

Other Disclosures Generally Prohibited; Exceptions.

Except as stated herein, calspasnorthcharleston does not sell, rent, license, or otherwise permit third parties to access your PII. However, calspasnorthcharleston may share PII as it deems necessary in its sole and absolute discretion (a) to prevent an emergency, (b) to protect or enforce the rights of calspasnorthcharleston, of any calspasnorthcharleston affiliate or subsidiary, or of any third party, (c) to comply with any law, rule, court order, or subpoena, (d) to protect the business, property, or operations of calspasnorthcharleston or of any calspasnorthcharleston affiliate or subsidiary, or (e) in connection with any sale, acquisition, merger, or other combination of the business of calspasnorthcharleston or of any calspasnorthcharleston affiliate or subsidiary with any third party.

Disclosures At Your Request

calspasnorthcharleston may share your PII with third parties to whom you explicitly ask calspasnorthcharleston to send your information.

Links To Other Websites

Each calspasnorthcharleston Website may contain links to third party websites to which this privacy policy does not apply. If you use any such link to leave a calspasnorthcharleston Website, calspasnorthcharleston (a) may not have any control over the website to which you may be directed and (b) is not responsible for the protection and privacy of any private information you provide to the operator of that other website. calspasnorthcharleston strongly encourages you to read the privacy policy of any website you visit, whether you navigate to that website through a calspasnorthcharleston Website or otherwise, to discern what information that third party website may collect from you and how the operators of that third party website may use such collected information.

Review/Opt Out

If you would like to review your PII as maintained by calspasnorthcharleston or remove your PII from calspasnorthcharleston' database, in your inquiry please specify sufficient information such that calspasnorthcharleston is able to identify who you are and locate your PII, including without limitation your name and your email address.

Privacy Policy Changes

By using any calspasnorthcharleston Website or by submitting PII to calspasnorthcharleston, you consent to calspasnorthcharleston' collection and use of PII consistent with this privacy policy. calspasnorthcharleston reserves the right in its sole and absolute discretion to modify any provision in this privacy policy at any time and for any reason consistent with applicable law, and you agree to be bound to any such modification to the same extent as if the modification had been made before you submitted PII to calspasnorthcharleston. If calspasnorthcharleston modifies this privacy policy, (a) calspasnorthcharleston will post the revised privacy policy on each calspasnorthcharleston Website, and (b) the modification shall automatically take effect when the modified privacy policy is first posted.

How To Contact Us

If you have any questions or suggestions regarding this policy or if you wish to ask us to remove or delete your PII, please contact us by mail at calspasnorthcharleston 1462 East Ninth Street Pomona, California 91766.

About

The Cal Spas brand family of products includes Cal Spas hot tubs and swim spas, and Cal Flame high-end outdoor grills and hardware, barbecue islands, outdoor fireplaces and firepits. From our humble beginnings selling swimming pools to our future in the homes of families around the world, Cal Spas remains committed to giving you new ways to enjoy the outdoors at an unbeatable value for any budget.